Managed Business Services
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Managed Services
Proactive support designed to minimize downtime and "improve" user experience.
- Live chat and phone support
- Proactive monitoring
- Automated device management
- Employee onboarding & offboarding
- IT strategy & planning
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Device Management
Mac Provisioning As A Service, Powered By jamf
- Apple device managment
- Inventory collection
- Patching, and settings management
- Enterprise-class cloud architecture
- “Beyond the box” Scripting
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Device Warehousing
Your equipment, ready when your employees need it, no matter where they’re working from.
- Stock new & existing equipment
- Secure staffed location
- US shipping and retrievals
- Repairs and redeployments
- Zero-Touch & custom configurations
Total Tech Support For Your Team
Whatever you need. Whenever you need it. TechMonk’s Total Tech Support makes IT easy for your team. From exclusive discounts on products, to unlimited repairs, to complete user management, TechMonk is your complete solution.
Your Apple Premier Partner
As an Apple Premier Partner, rest assured that its Service You Can Trust. Each team member goes through rigorous training from Apple to become an Apple Certified Expert. Whatever your Apple hardware, service, or IT Support needs, TechMonk is here to help.
Real. Personal. 24/7 Helpdesk Support.
Set your team up with a private help desk that can provide live technical support via chat or phone. If a chat or phone call won’t solve the issue, we’ll send an Apple Certified tech to your site to get you up and running quickly!
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What’s Included In Managed Services?
TechMonk offers a complete comprehensive solution for all your business needs. See the solutions below.
Unlimited Repairs & Service
Get unlimited repairs on services with devices under the plan. Including free pickup & delivery within 15 miles of a store location.
User Management
Complete email, login, and user management systems to help troubleshoot, ensure security compliant, and more.
Network Configuration & IT Projects
Leverage Certified Experts for Network Setup, Low Voltage Wiring, Firewall Integration, Device Setup & Pairing.
Data Cloud Storage & Recovery
Secure your data on the cloud and let TechMonk recover any data lost on Macs and PCs.
Design, Development and Marketing
Leverage our trusted partners for any of your Digital Design, Development or Marketing needs.
Real. Personal. 24/7 Support.
Live chat, call, or meet in person with any of Apple Certified Experts whenever you need.
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