Destin - Apple Technician APPLY NOW

Love Apple Technology! Always wanted to become a Technician? We have the job opportunity for you! You don't have to be Apple Certified or have any certifications for that matter (although it does come in handy). We will get you trained and certified! You just have to be hard working, motivated, and love talking to customers about Apple tech!

Responsibilities:

• Embody the core values of the company in your decisions and actions
• Create a culture that places an emphasis on taking care of the customer first and foremost
• Help customers with their Macs, iPads, Apple Watches, and Apple Accessories at the service tables
• Utilize the service systems to document repairs with quality notes and timely updates
• Maintain personal Apple Certifications at all times
• Adhere to Apple’s guidelines for being an Apple Premier Partner
• Perform repairs with an utmost respect for the customer’s device and always do the right thing
• Utilize the sales process to correctly charge for all services rendered
• Understand and execute on Service Metrics: REPTAT, FTF, KBBs, CSAT, and PPR
• Maintain a workspace that is clean, organized, and lends itself to high standards

Requirements: 

• 2+ years of computer technician experience preferred
• Strong Communication Skills both verbally and written
• High School Diploma